Enterprise Distribution Channel Partner

HCL Enterprise Distribution enables you to focus on your core businesses and leverage our vast capabilities of account management, presales and geographic reach. We look forward to partner with you and grow together. Reach out and tell us about your organization.

1. Documents required for Partner Registration

  1. Partner Registration Form
  2. Copy of Sales Tax Registration Certificates (Local and Central)
  3. Copy of PAN card and declaration (Declaration required in case of proprietorship)
  4. Memorandum and Article of Association (In case of a company)
  5. Deed of Partnership, in case of a company
  6. Signed Sales Terms & Conditions
  7. One photograph  

*Contact HCL local sales representative for more details

2. Documents required for Credit Limit Allocation

  1. Credit Limit Approval Form
  2. Annual reports of last two financial years
  3. VAT returns of last one year (four quarters)
  4. Bank Signature Verification
  5. Transaction Cheques for billing
  6. Two cheques along with covering letter


Credit limit of a partner is a subjective viewpoint and depends upon various variables (financial and non financial). The company’s financial health, past payment track record, trade reference with other principals and OD limit with banks are vital for credit alignment process. Credit limits are subject to periodic review. Any cheque bounce, default or delay in payment will result in reduction of credit limit.  

3. Channel Rebate Program

  1. Communication of rebate program to channel partners will be done by sales team
  2. Channel partners to validate the rebate program with claim cell on mail
  3. Confirmation about rebate program will be given by claim cell through mail
  4. After the rebate program, claim cell will calculate the payout as per rebate program
  5. Payout details will be shared with respective partners by claim cell 
  6. Payout will be processed and the payment made details will be shared to relevant partners

Note :

All communication to be done though This email address is being protected from spambots. You need JavaScript enabled to view it. e-mail ID only. No other e-mail ID or other communication (oral / written document) will be considered valid

4. Dead on Arrival and Sales Return Policy

  1. All DOA and SRN will be as per the guidelines of OEM / brand owner and HCL
  2. Product returns if any, shall be with HCL’s written approval / authorization only. Each such return shall carry the RMA (Return Material Authorization) number provided by HCL
  3. HCL may replace or repair the returned products in accordance with the warranty policy for the product 

Registration and Credit Application Forms

Please find below New Partner Registration Form and other important documents for Partner Registration. Kindly fill it up and send it at the following address. 


HCL Infosystems Ltd.

E – 4,5,6, Sector 11

Noida – 201301

Click here to download forms:

  1. Partner Registration Form
  2. New Partner Credit Application Form
  3. Order Booking Format

Channel Partner Helpdesk

We have formed an escalation desk to address the queries and Concerned Stakeholders: Sales, Product, Logistics, and Finance & Credit Control Team escalations of our Channel Partners. The detailed process flow and escalation matrix is as follows 

 Channel partner

Concerned Stakeholders: Sales, Product, Logistics, Finance & Credit Control Team

Toll Free Number : 18001803425

Contact Matrix of Regional Sales Directors


Regional Sales Directors

Subir Mahapatra

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Regional Sales Directors

Nanda Kumar K S

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Regional Sales Directors

Mukesh Choudhary 

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Regional Sales Directors

Maninder Pal Singh

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After Sales Service Contact Matrix

 After sales service


HCL Enterprise Distribution enables you to gain from its vast pool of knowledge and information material. Know more about our expertise, products and services and various research publications using our resource repository.

Download Channel Partner Handbook (pdf 25MB)

When: 23rd Apr 2015 09:00 AM to 7th May 2015 05:30 PMMobile Lounge

Where: Multiple cities across India

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Place: Pune Hitachi

Date: 24th and 25th May 2015

Hitachi Partner Meet was organized for our partners from South and West. It was 2 day event for Tier 1 and Tier 2 partners. The event intended to bring all the Stakeholders from HCL and Hitachi together to meet our partners on the same platform and discuss various winning strategies. We also, awarded our best partners in these regions for their extraordinary contribution to our business.

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Place: BengaluruEaton Partner Meet

Date: 6th May 2015

HCL EATON Channel Meet 2015 offered the Partners and Customers an opportunity to explore avenues for by the Leader in Power Management; EATON. The Partners and Customers were acquainted with power solutions that are more reliable, efficient, safe, sustainable, and generate valuable rewards for their business. The event attendees included all major Power Partners and Key Customers of Bangalore. Overall, the Channel Meet was rewarding for both the Partners and Customers as well as EATON and HCL.

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